At InfoCheckUSA, we are committed to protecting your privacy. We use the information we collect to process orders and provide a more personalized Internet experience. Please read on for more detail about our security policy.
How We Use the Information We Collect
When you order, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your orders and to notify you of your order status
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. We personalize your shopping experience by using your purchases to shape our recommendations about new products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of our site.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new InfoCheckUSA, LLC. products and special offers we think you'll find valuable. Registering with InfoCheckUSA, LLC. allows you to personalize your start-up page and participate in forums and chat rooms. Once you have registered, we will ask you for your account name and password to log in to these areas. We may use aggregate, non-identifying information about our members to market our site to advertisers and other third parties.
How We Protect Customer Information
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. In the unlikely event unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us immediately. If you are more comfortable with inputting your credit card number over the phone, you can call our Customer Service Center with your credit card information. For customer service call 1.888.968-8374
Modifying Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate user's personally identifiable information. This can usually be done by logging into your account or by emailing our Customer Support , or contact us by telephone or postal mail at the contact information listed below.
This Web site takes every precaution to protect our user's information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator, Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just surfing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Finally, the servers that store personally identifiable information are in a secure environment, behind a firewall.
What We Do With Our Information
InfoCheckUSA, LLC. does not sell, trade or rent your personal information to others. Also, InfoCheckUSA may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
E-mail addresses may be used to send out periodic product and special announcements. If at any time you do not want to receive additional information from InfoCheckUSA, send an e-mail to sales@InfoCheckUSA.com with subject line "remove from InfoCheckUSA e-mailing list" and a brief comment as to your reason for being removed from the list. We ask for a comment only to improve our customer and member service.
We partner with other third parties (government agency, private database agency) to provide specific services. When the user signs up for these particular services, we share names, or other contact information, SSN Data of Birth that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service.